Forum Discussion
iPad problems with T-Mobile Internet
Has T-Mobile addressed the disconnect issue with iPads yet? This is an annoying issue.
I think I've found the problem. It's the plastic iPad case that is interfering with the wifi signal. I removed my case and went from 7 to 8 lock ups per day to ZERO for 48 hours.
I cut most of the back of the case out just leaving the bumper around the iPad edges. So far seems OK.
Something so stupid to cause such a problem. Plus why make cases that block wifi signals? Bad design, surely there is material that is neutral to wifi signals. So far have not found one advertising itself this way. More then likely each iPad generation has a different antennae location so one case my work and another won't depending on the generation. Mine is the 9th.
@DaveH, I stand corrected. I can only tell you that I have the Arcadyan KVD21 5G gateway, an iPad Air and an iPad Pro 11" and neither one has any problem connecting to and staying connected to the Internet delivered via the gateway. They are both connected to a combined 2.4/5.0 GHz WiFi signal with WPA2/WPA3 as security. The network is unhidden.
In addition, my wife and I both have iPhones, and again, no problem.
I wish you the best in solving your problem!
