KDV21 signal loss

degoliaj wrote:

Downtown and VERY CLOSE to 5G tower, we are experiencing dropped signals every hour, sometimes minutes apart. A week of calls, exchanged Gateway device, resetting, repositioning, hours and hours of frustration has been finally escalated to an engineers' work order (with no confirmation and no reference number).  Our home business has been disrupted for the entire time. Lost signal TWICE since beginning to type this! Anyone else having dropped signals after a full year of no issues?

Sorry for your issues degoliaj :(

I am having same/similar issues starting about two weeks ago -- frequent drops complete with a loss of IPv4 Address, modem just shows lost connection (very briefly) and then reconnects and reacquires an IPv4 Address. The disconnect can last 30 seconds to a couple of minutes. My "troubleshoot"ing off the shelf router then has to be completely reset. When using my normal PfSense router no reboot is necessary (it being more robust :) ) mass broadcast packets prior to loss and MULTIPLE bad packets received from the TMobile unit (REplacement modem is also doing it -- the newer modem less frequently) Full four bars when it occurs (i tend to be 4 bars most of the time sometimes dropping to 3 but not when the disconnects occur) troubleshooting is a nightmare -- ruled out ALL my personal network. Happens when I have one connection to the TMobile modem (wireless or wired) and nothing else connected. It seems to  happens more when wired. Wired also shows more bad packets registered as well. Had zero issues with the connection up until about two weeks ago… Am about to switch to another provider even though I loved the service until about two weeks ago… the new router has less to tinker with than the old so i guess that rules out me messing with settings ;) would really like some information about what is going on …

My disconnects started about 1 every 4-6hours roughly 2 weeks ago and was about 3 per hour prior to my modem turn in/swap out.. now is happening about 1 every two hours for about 30 seconds …

and I am phone supported out for the day…. will try again tomorrow...