Forum Discussion
New gateway will not turn on when plugged in
Hello, I just got my new gateway and I have plugged it in to a outlet I know works, two hours later it will not turn on. Unable to hook it up or reset it. Do I need a new one?
mexipoly06 wrote:
Where can I buy a connection. My toddler decided to try the scissors ✂️ on the cable
Boy, toddlers are worse than pet rabbits!
briegull wrote:
Are you certain you are plugging the power cord into the correct input hole? the bottom one? I was greatly embarrassed to find that I had not been.
Thank you so much for this omg I was about to cry until I found your comment and it worked ✨
briegull wrote:
Are you certain you are plugging the power cord into the correct input hole? the bottom one? I was greatly embarrassed to find that I had not been.
Your solution worked perfectly for me. I plugged into the wrong place. Thank you, your statement is better than the "experts"!
