Forum Discussion
New TLife app
The new TLife app is not working, I deleted and reinstalled and a circle keeps going around saying, authenticating. Anyone else have this problem? Talked with a T-mobile Tech and they said, yes we are having problems with the app. HELP馃が
I figured out that if I turn off my VPN before opening the T Life app, it'll work. So irritating though. I don't want to have to take those extra steps just to open a stupid app when I don't even use any of it except the offers. I don't have kids for the other part of it.
My T Life app is not working. After opening up the app it keeps giving me an error message telling me there is a glitch in the system we are working on it please try again later. Everything was working fine on my old phone until I upgraded to the new Samsung Galaxy s24 Ultra then I'm starting to have that problem I called T-Mobile explain to them three times about this problem did the troubleshoot method I installed the app reinstalled it logged back in that didn't do anything. It's pissing me off. And today it's still not working. I tried on a it's on a different phone which is the iPhone 14 plus on my same account and it works just fine I don't know that could be a SIM card issue or what.
And then it gives me a different error message tells me your number is not eligible I don't know what's talking about.馃が
jakecentric wrote:
Br889 wrote:
My T Life app is not working. After opening up the app it keeps giving me an error message telling me there is a glitch in the system we are working on it please try again later. Everything was working fine on my old phone until I upgraded to the new Samsung Galaxy s24 Ultra then I'm starting to have that problem I called T-Mobile explain to them three times about this problem did the troubleshoot method I installed the app reinstalled it logged back in that didn't do anything. It's pissing me off. And today it's still not working. I tried on a it's on a different phone which is the iPhone 14 plus on my same account and it works just fine I don't know that could be a SIM card issue or what.
And then it gives me a different error message tells me your number is not eligible I don't know what's talking about.馃が
This is exactly what is happening to me. Customer Service has been worthless
Maybe this is something with the phones. I am having the exact sane problem!
I wouldnt know anything about this new app becasue its not available to me because i use a samsung rather than an apple which pisses me off really ! If your going to have an app then make it available to all your customers not just apple users! I wouldnt waste my money on an apple i dont know how they get away with calling those smart phones! I would have to dumb myself down in order to use one ! I guess i will manage my router the old fashioned way and just unplug it and plug it back in .thanks t life for oh nevermind i cant get this app
