Forum Discussion
I cannot access my job's VPN from home
leechat wrote:"There are no known issues with VPNs and how they interact with the T-Mobile network to provide internet service.”
That’s a total BS answer.
Please write back and or call them and ask “Why does the GlobalConnect VPN (and other VPN’s and XBOX Party Chat, Etc.) work and is supported on your ASKEY LTE Gateway and the Franklin T9 Hotspot but NOT on the Nokia 5G Gateway?”
They are fully aware that there are widespread VPN and other access issues with this new gateway. Search on this community and on Reddit. https://www.reddit.com/r/tmobileisp/ There are Manny, many open tickets including a master ticket for this very issue.
It’s time for TMO to publicly announce and document that they have NO intention of providing updates to the crippled gateway software, firmware and network configurations to allow people to actually use this thing beyond doing email and surfing the web.
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