Forum Discussion
Repeated 5G Gateway Failures
I have been a new T Mobile 5G internet customer for the last two months. I have the KVD21 modem/gateway. For the first six weeks, I couldn't have been happier. With a signal level of three bars (best...
My devices will not work if the system automatically switches to a lower speed than 5G. After calling T Mobile many times, one person finally told me to go into settings and take off the "automatic" setting on band sleek and only set it to 5G. That has helped, except that my gateway continues to reset. I have to go through the setup process over and over. I could never use T Mobile if I was working from home. It is very unstable.
