T-mobile 5g home internet forcing to tower with no data issues/changing towers/bands

5G signal has been in & out off & on 50-60 times a day over in Pace FL. Both the phone & tower for wifi go out. I was rebooting every 5-10 minutes on the phone, but gave up on the wifi. Customer support was sympathetic, but mostly useless 😕 The one good piece of advise, actually very helpful was to just go in & out of airplane mode. It was vastly quicker to reconnect to T-Mobile this way.

Tech support said they were not showing any problems with the tower my phone was connected through. My response, Yeah, right now it's fine, that's how I'm able to talk to you tech superstar Clair! You need to check the tower history not a snapshot. Sprint customers got shafted! T-mobile's sim card was not compatible with my Sprint purchased Galaxy 8 +, forcing me to by another phone that was built for T-Mobile service. I just couldn't get myself to spend over another $1100 for the Samsung I wanted. Paid about $285 cash on the Motorola Ace 5G. No contract no commitment.

 T-Mobile undeniably has the best service price, but customer service is really just lip service now! I am giving them another week to fix this or I'm just going to have to pay someone else for these services that can work. 

Facts: Speed test for T-Mobile on phone & wifi from April through July 180-410mbs download, 12-110mbs upload. These speeds are still consistent when I'm able to connect to service. 

Sorry, I was kinda rambling while waiting for Tower to give me signal again 🥺😉😂🤣