Forum Discussion
T Mobile Home Internet & Google Home & Alexa
Help. I am battling to connect either Google Home Speaker or Alexa (Echo) speaker to T Mobile Home Internet. I have reset the devices but nothing. Both try to connect but can't finalize the instal...
Does anyone have an update for this? I just got TM home internet this week and all the same problems with Google Home and Chromecast. They're on the network so they can pull data but other devices can't find them nor use casting features. I'm on the latest tower and firmware.
The disappointing part is I've had multiple calls with TMO support and they said their engineers do not report seeing any problems here and they are NOT working on a fix. I said it was all over their own forums so how do we get that going and they only said if a bunch of people call and report tickets.
One guy told me to try and segment the 2.4 and 5ghz networks which I've seen mentioned but haven't had the chance yet. I really wasn't planning on setting up my own router.
