t-Mobile Home Network Problem connecting to 2.4G wifi

dukeofearle wrote:

Cannot view T-Mobile Home Internet wifi on Toshiba Laptop running windows 10.
Laptop works with 2.4g cable wifi.
establishing 2.4G wifi SSID, it still does not see that option in list of wifi networks.
Have other devices, laptop , tablet and phone that all work with T-Mobile Home Internet on either 2.4G or 5G.
Roku device only works on 2.4G cannot see 5G T-Mobile Home internet device.

Any ideas ? 

I think we need a device that has a USB port holds an internet chip, this dispositivo is powered by a Puerto USB giving que more freedom to place it anywhere.