Forum Discussion
T-Mobile Internet | Blink & SimplySafe Issue
- Hace 10 meses
@MichaelGeorge I use Blink cameras around my home with TM Home Internet, and all works well. I have an Eero Pro6 wifi router, so the Blink module connects. That said, others have had issues. The following thread has a few suggestions you can try.
Let us know how it turns out.
https://community.t-mobile.com/gateways-and-devices-37/security-cameras-not-connecting-to-t-mobile-internet-48455
It took me a couple tries to get it right but this (copy and pasted below, I am not taking credit, just resharing) worked for me after hours of trying to figure it out. I replaced a few batteries and all cameras are up and running as they normally should. Thank you Aari335 for sharing you certainly helped me out!!!
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****Code Cracked****
After reading your comments and following the recommended methods to get connected, I was unsuccessful. I created a separate network on the gateway that used 2.4 Ghz but was not able to connect. I then called blink customer service and explained the situation and was informed that my sync module FIRMWARE was out dated. In order to update it, you must unplug the sync module then insert a pen to hold the reset button down for 10-15 seconds but do not release it. Then you must plug the power source back in to the sync module while still holding the reset button until it blinks red. Once you release the button, wait for the blue light to start blinking. Now you will be able to connect your module to the network configured for the 2.4Ghz. This worked for me 100%.
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