Forum Discussion
TMobile Home Internet causes phones to not work
I have just recently started using TMobile Home Internet (the 5G Nokia device that looks like a tall coffee can). When the device is plugged in, our TMobile phones (multiple versions of iPhones) lose...
Bajaskier wrote:I'm less than a mile from a 5G Ultra tower per the T-Mobile map. Gateway in window facing the tower and I get 2 bars and a 1.4mb speed test. Will have to unfortunately stick with Spectrum unless tech support comes-up with a solution.
If not yet done so, try "placement assessment" available from the T-Mobile mobile app -from intro screen under bar graph click "more about connection quality". Cell transmitters are directional so tower distance is but 1 factor. Also seems for 4g LTE (always my primary signal - usually 4 bars) the left side, when viewing gateway, pointing toward tower/placement indicator seems best.
Lastly, individual speedtest results vary widely from second to second… do at least 2 tests back-to-back. With similar tower distance, and within cell transmission cone, I'm getting 105/37 mbps up/dn on average (dn outliers 27-220 mbps).
