Forum Discussion
tmobile home internet keeps disconnecting
I’ve hade the T-Mobile home internet since may of this year and has been working good until this week where there internet keeps disconnecting and saying no signal then it pops up again and last a co...
Today I used the T-Mobile Internet APP and set the frequency to 2.4 Ghz to try and see if that would fix the constant disconnection issues, as the coverage map shows me to be on the very edge of the 5G service coverage. All of my devices still show as connected so they are all on the 2.4 Ghz band anyway. Will just have to wait and see if this solves the problem. Speed test shows
12.17 download and 5.86 upload with tower still showing 2 bars for signal strength. When I contacted T-Mobile support at my first posting 20 days ago, I was told they were working on upgrades to the system in my area and to give it 2 weeks which I have done but no change in signal strength. Also, I have tried putting a fan under the tower and have also checked outside for signal strength and signal is still in the -114 db range to no signal all over at locations all around my home although the map shows good 4g LTE coverage and on the very edge of coverage for 5G..
