Forum Discussion
Unable to use T-Mobile Home Internet with work VPN, any suggestions?
I've recently been told by work Information Services that I cannot use my work laptop with T-Mobile Home Internet. Here is there response to my support request. T-Mobile's primary service call...
My company uses Paloalto Networks (Globalprotect) i have been with T-Mobile 5G home internet now for well over 6 months, until about 2-3 weeks ago it was working fine, since then i wont allow my to connect to some of our online work programs, email works, but nothing else. MY IT dept said they have not changed anything with our VPN, its the ISP issue. I called T-mobile like others multiple times & get different ansers, one said it doesnt work with VPN's??? in this day & Age doesnt ISP providers like T-mobile realize many people work from home & have to connect to VPN's? has anyone had any success getting their VPN to work on Globalprotect recently? Is the solution a new modem like the one in the photo's? If this doesnt work, I will have to switch ISP's, cant continue to use a mobile hot spot like I have been for the past 2-3 weeks since this issue started.
