Forum Discussion
T Mobile Home Internet & Google Home & Alexa
Help. I am battling to connect either Google Home Speaker or Alexa (Echo) speaker to T Mobile Home Internet. I have reset the devices but nothing. Both try to connect but can't finalize the instal and can't finalize setup connection. Any ideas please.
Also...how many devices can you add to home internet. I have the high speed internet gateway (grey tower). I have read conflicting numbers. 10 or 20 (10 on 5g 10 on 2.4g) or 64.
Did you get any idea of the cause of this? I have the same issue with my Google devices have stopped working. They act as if they are not communicating out.
Ok, awesome! Glad to hear it!
Thanks Ripley. I finally got it to work (not sure how!). I think it was the 2-hour wait for the call center that motivated me to persevere!
Yes! I had the same issue with my Google Home devices after the firmware upgrade to .0168. After three long hours on the phone with support and a call back from another expert, T-Mobile sent me a replacement refurb gateway with .0143 firmware installed. No problems (so far).
