T-Mobile Home Internet Service - BYOD?

tmo_mike_c wrote:

That's a tough one. Sorry you're not happy with the gateway device. There's not a restriction on the SIM, however, when using a device we don't send you, there's a chance it may not work with the plan or hardware (i.e. SIM) for that service. We can have our gateway device connection troubleshot, and even have the hardware replaced if there's an issue with it. Our Tech Care team can escalate a Trouble Ticket too if needed if you're not getting the service you're expected to get in your area.

This appears to be incorrect. I spent hours on the phone with tech support and no one could get my 3rd party MoFI modem working with the SIM. It appears as if the fbb.home apn is blocking IMEI's not associated with the Nokia gateways.

This is an utterly baffling decision, since that gateway has mediocre network firewall and antennas, relatively poor cellular antennae, and no means to add external antenna without literally disassembling the device.

This product is so close to being an almost perfect rural internet solution that falls flat due to several baffling decisions.