Forum Discussion
T-Mobile home internet unstable with online meetings
I've been a home internet customer for about 4 months. I'm in a rural area with no other real options. The service works well with streaming video. But I have major issues with Zoom, Teams, Skype, Fa...
formercanuck wrote:There's an issue with the G4SE (not G4AR) gateway and its last patch on October 2
If you have a G4SE (back of the gateway), get T-Mobile to replace it. I received my 2nd replacement last night (both G4AR). The first one was effectively DOA, LTE CQI was 0. Signal showed as 'very good', however, and no 5G at all (basically no connection)
2nd one appears to work. Will be testing with VPN / Zoom today.
BTW, when you do get a replacement gateway, it defaults to 2.5GHz/5GHz Wifi. I have found that especially with G4AR, speed is slower with the default. 5GHz doubles the performance.
Eg. ~170Mbps with default, ~600Mbps with 5GHz only.
Thanks for posting this. I have the 4se and have been having the same issues. Bet to go into a store to trade? They have them in stock?
