Forum Discussion
T-mobile Home Internet Wifi Hub loses internet frequently, not reliable.
Hi, I have had the T-mobile Home Wifi Hub for about a year now. (The gray Nokia cylinder) I have spoke to tech department already and have been given a new hub replacement. The problem with in...
007BondMI6 wrote:Bars mean nothing what matters is the signal quality.
Phone app is a bit limited go to 192.168.12.1 on your computer web browser.
First page expand Primary and secondary internet connection signal all that info is needed screen shot ok too.
Then on the left click Status and again expand Primary and secondary cellular network again all that data or screenshot.
Again need
RSRP
SNR
RSRQ
RSSI
For both primary and secondary.
And Band for both.
With this info we can help you.
RSRP the lower the number the better.
SNR higher is better on this one.
RSRQ lower is better.
RSSI lower is better.
Hey, Thx for the help
I have attached 2 screen shots of the details, maybe this helps shed some light on the issues.
