Forum Discussion
T-Mobile Internet | Blink & SimplySafe Issue
Has anyone cracked the code on how to connect blink's indoor camera Sync Module to T-Mobile's 5G Wi-Fi gateway? I have created a separate 2.4 GHz band along with the standard 2.5/5 GHz dual band. When trying to connect to Blink's Sync Module, it's not even registering that there's internet. I also tried creating a less secure version of the 2.4 GHz band with only WPA/WPA2 encryption, but the Sync Module still doesn't find the internet. I have also made sure to be on the 2.4 GHz network while trying to connect, and have power cycled both the Sync Module and Wi-Fi gateway to no end.
As for the SimpliSafe Doorbell Camera - it’s basically the same issue.
Any help/strategies would be greatly appreciated!
Gracias 😁
@MichaelGeorge I use Blink cameras around my home with TM Home Internet, and all works well. I have an Eero Pro6 wifi router, so the Blink module connects. That said, others have had issues. The following thread has a few suggestions you can try.
Let us know how it turns out.
https://community.t-mobile.com/gateways-and-devices-37/security-cameras-not-connecting-to-t-mobile-internet-48455
I already tried this and it didn't work. I also did a factory reset on the blink module and still won't work. The only thing I didn't try was powering the gateway off and try it again. Gracias
My sister got hers to work so she's going to take a screenshot of her settings and send it to me. I'll let you guys know if she has anything different.
I ended up purchasing a new Ring doorbell and indoor cameras. They hooked up easily with the T-Mobile gateway. I've had no issues for the past month or so.
If I have to buy all new equipment I'll just go back to AT&T. I have 14 days to figure this out
I tried the power cycle. It didn't work. So I deleted the network I created and made a new one. Then I power cycled the unit again. I tried to connect and it didn't work. I've spent about 4 hours messing with this and I think I'm about done. I'm just going to return this unit before my trial expires and go back to AT&T. I'm glad I didn't cancel that before I tried this
My sister has a different unit than me. I have the new white unit and she has a black unit. I believe they're made by different manufacturers. Maybe that's the problem why mine won't connect. I'm at a loss
@Symbal you should be able to connect it to the second network that @copz1998 explained about 8 posts above this one. (Nice writeup 😉)
I had trouble connecting my Blink sync module, but I was successful. I had to reset it with a paper clip. Here are Blink's instructions:
How to Reset Your Sync Module — Blink Support (blinkforhome.com)
Nc1037 I tried all of that and still doesn't work. Do you have the white gateway or the black one
My gateway is the black Sagemcom, about a year old.
