T-mobile Wifi Gateway Home Internet

I just set up 5G internet last week and have had nothing but trouble.  I work from home and every web meeting drops all day long.  The TVs lose signal over and over all day.  It's pretty terrible.  I end up turning off wifi on my phone and using it as a hot spot for my work meetings. I called support and opened a trouble ticket 5 days ago.... not a peep from anyone.  I am going back to AT&T giga-power.  If you count the actual up time, it is less expensive than this!