Forum Discussion
Thermal Issues With Home Internet Gateway/Router as a Cause of Dropped/Slow Internet or Wi-Fi Connection
I am a Newbie here and a fairly new T-Mobile Home Internet customer. But my background is electrical engineering and I've been around a while. Like many community members I have experienced frustrati...
Thank you for the response. I was just thinking out loud and sharing. Right ambient temperature can be a factor. It would be helpful if T-Mobile support was more proactive and asked such questions OR better yet would leverage the software to automate the collection of key data points and use a template of questions to better profile customer problems. Hopefully T-Mobile will be able to improve their 5G deployments for more consistent service.
