Forum Discussion
Thermal Issues With Home Internet Gateway/Router as a Cause of Dropped/Slow Internet or Wi-Fi Connection
tlepird,
Thanks for posting. Call me a conspiracy theorist, but the fact that it seems many of the tech support reps won't admit overheating issues with the Nokia equipment makes me also wonder if T Mobile management is instructing them to claim ignorance about it. Sad to hear you're having problems with no less than three gateways, and that you've found it necessary to buy a fan, to go through the hassle of setting up and configuring your old router to work with the gateway after disabling the built-in wifi, and to take time to ship back two exchange gateways, just to get the internet service you were assured would be provided.
I know this is not really a solution, and at best a workaround, but especially if you already shelled out for a cooling fan, I found placing it on top of the gateway provides better airflow, since when placed underneath a greater amount of the stream likely is diverted through the gaps at the base of the gateway. Sure, the LCD display is covered, but it's easy enough to lift up when you want to view it.
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