Forum Discussion
TMobile Home internet
New to TMobile home internet, couldn't wait to receive the new tower. It's a NOK 5g21 HW Ver 3TG00739B. After initial set-up it seemed to work OK, and was fast compared to our cell phone hot spot....
Well after calling customer support again, I spoke with a rep who I could understand LOL. She went through all the trouble shooting steps again and we went through the rebooting process, moving the tower inches at a time and checking for signal strength. The young lady did say TMobile was in the process of upgrading our local tower and has been since April,although I have not seen anyone on the tower is a few months :( Anyway every time I do a reboot it connects to the same B2 and n71 signals. But at least now I can watch a you tube video without having to buffer every 10 seconds early in the mornings. Download speed is averaging 10 + or - 2 and upload is 30 to 40 LOL.
She did say Tech support puede call early next week to speak with me. At 4:50 pm AZ time with a full 5 bars I have download at 6.71 and upload is 32.8
At this rate I really don't see any reason to keep this system, We get better speeds from our hotspot. But will most likely tough it out for a month or so just to see what happens.
