TMobile Home internet

BouseBill wrote:

OK, this morning at 5:45 a.m.  on my 4G phone  with 4 bars showing on the NOK 5G

1.   Ping 34ms  Jitter 7ms  Download  24  Mbps   Upload 40.2Mbpb 
2.   Ping 39ms  Jitter 8ms  Download  28 Mbps   Upload  37.1 Mbps
3.   Ping 36ms  Jitter 14ms Download 25.9 Mbps Upload  40 Mbps

On the laptop   ping  59    Download 19.37   Upload  37.11

It's Monday. Maybe your calls about your poor daytime download speed made them put out a service ticket and they'll tweak or tune the equipment at the tower. They aren't going to do that on a weekend. And they might not do it at all if you're the only person in your area reporting an issue with very slow download speeds.

Your ping and jitter are both fine, quite good. That is not your problem. A person responded to a comment of mine telling me their ping was 800, and their connection is slow and not working right, not even loading a web page.. Well, that's a problem. Any ping over 150 is bad, but 800 is a disaster.

A reading you haven’t given me can be found in the GUI at 192.168.12.1 and clicking on “Overview” on the left and the dropdown arrow for Primary signal and Secondary signal, and writing down what the SNR is on both.

SNR is Signal to Noise ratio. My signal to noise ratio tends to be around 10db, which isn't very good. An SNR higher than 25db is desirable.

But since my SNR of 10db works fine for me, I suspect the real problems can happen when you have an SNR of more like 1db to 8db. The NOISE part of signal to noise is the erroneous background transmissions that are emitted from either other devices that are too far away for the signal to be intelligible, or by devices that are inadvertently creating interference on the same frequency.

So when your noise is too much, it interferes with the signal and it lowers your speed or gives you a bad connection.