TMobile Home internet

BouseBill wrote:

Well, I’m totally confused now.  2:45 in the afternoon

SNR Primary = 23  Secondary = 33

Three speed tests:

1. Ping 83  Jitter 227  Download 1.85  Upload 31.8
2. Ping 139  Jitter 208  Download .81  Upload 35.9
3. Ping 86  Jitter 487  Download .88  Upload 6.97

The NOK 5G is in the same location as this morning.

Still waiting for Tech support to call.

Will be interesting to see the results tomorrow morning.  The article in PC mag gives some hope...but we'll see.

It’s the same as your problem from Day 1 -- download speed way too low during the daytime.

T mobile basically says that the for the areas that are eligible for their home internet service, they've been tested at providing at least 25Mbps download. So you're getting less than 1/25th that speed if your download is less than 1.

Here’s the statement on speed from their website:

We anticipate some T-Mobile Home Internet customers will see average download speeds in excess of 100 Mbps, and all eligible households will see average download speeds of 25 Mbps or more. Las velocidades pueden variar según la ubicación, la fuerza de la señal y la disponibilidad, la hora del día y otros factores,

Even considering your "average" speed, it is less than 25. And your speed shouldn't be falling to below 10 at any time of day, no matter the traffic.

When I read back through some older posts on this board, people with the speed problem being very low, under 20, there aren't a lot of happy endings. But there aren't a ton of posts about it either. As I mentioned in one of my earlier posts, for one person 70 was too slow for a download speed. For rural users though, the standard of what we're used to is much lower.

This is where being an early bird user with problems isn't good. There aren't enough people participating on the board who solve their problem with the tower being tuned, getting a gateway replacement, putting their gateway up in the attic, or whatever. Once there are a couple million users, maybe patterns will emerge of what to do when. And as I've mentioned, as 5G phone use becomes more common, at least people with 5G phones will be able to test and know when it is a problem with the gateway. That is their phone will have good speed and work fine, but the gateway, when connected to the same tower, has a slower speed or keeps disconnecting on them.