Forum Discussion
TMOBILE? VPN? Work from home issues
Currently unable to connect to internet; or open apps with computer. Just off the phone with tech support at work AND we have 4 work at home associates that are having the same issue. Is anyone else ...
Been having the same for my wife's work connection thru GlobalProtect. Between Outlook, TEAMS, etc, one may work or the other. I have a Linksys Velop plugged into the Sagemcom.
I just did a factory reset of the Sagemcom. The phone app started the setup process. When it got to the part where it asks is it updating the firmware, I closed the app. I'm trying to avoid the update.
We were still having trouble with the connection thru the Linksys, so I switched it to passthrough, now everything connected.
I'm in NO WAY an IT person. Just been taking advice from this thread and others. I have no idea how my Linksys is still working thru the wired connection to the Sagemcom since the factory reset. I thought I would have to re-login to it, but it works.
We'll see if it continues to work. I will update if anything changes. For now, I'm not going to touch anything, namely the Home Internet app. Hoping it doesn't start a firmware update. <crossing fingers>
