Forum Discussion
TMOBILE? VPN? Work from home issues
Currently unable to connect to internet; or open apps with computer. Just off the phone with tech support at work AND we have 4 work at home associates that are having the same issue. Is anyone else having this problem? T Mobile says it's the VPN, but we've always used the VPN. I've not been able to work since Saturday.
I haven't had any luck changing MTU on my laptop. I'm waiting to hear from InfoSec about forcing SSL in GP. I work from home full time so this has been a disaster for me.
I have the Sagemcom and that explains why it stopped all of a sudden. I contacted my company to ask them to force SSL on Palo Alto GP or allow me to change MTU length in Windows on my laptop, but the admins have to escalate and see if corporate IT security policy will allow it. Who know is that will even fix it. T-mobile needs to get this sorted out because I work from home 2 days a week and a router should be more configurable.
If you have the Sagemcom router (black tower) you are out of luck. They pushed a firmware update to them late last week and no one can use VPN now. If you have any other device you should be fine. I have had to fall back to using my phone hot spot. Hopefully a fix happens soon.
Same issue here.
Experiencing Global Protect compatibility issues.
MS Office Teams services work, but internal and external web sites and hosted applications are broken.
Disabling GP appears to resolve the issues, however that’s not an option per corporate policy.
Same here. Worked fine for a couple months with Palo Alto global protect, but stopped working in last few days.
