Forum Discussion
Unable to use T-Mobile Home Internet with work VPN, any suggestions?
I've recently been told by work Information Services that I cannot use my work laptop with T-Mobile Home Internet. Here is there response to my support request. T-Mobile's primary service call...
AJ1234 wrote:My company uses Cisco AnyConnect VPN. I've been having all the same issues mentioned in this thread and gone down the IT rabbit hole trying to remedy this issue. Finally found a knowledgeable T-Mobile technician that explained if personal or work VPN or systems are operating on IPv4 then you need to go into your T-Mobile home internet app > select network > click "+" to add network > name network > create password > select 2.4 GHz band > select WPA/WPA2 > WPA "TKIP & AES" > then save the new network and connect. Worked out my VPN issues and my security cameras are working now.
This appears to have worked for me as well. Note: The T-Mobile Internet app on my iPhone kept hanging when I was setting up the 2.4 GHz network. What I did was set up the new network with all the defaults (recommended settings). After it was created successfully, I went back to that new network and changed the settings to match what was posted. I also connected with T-Mobile and they said this solution should be good.
