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Letty1953's avatar
Letty1953
Newbie Caller
Hace 2 años

weak signal

I have had t mobile almost a year no issues. Monday morning the signal went weak and has been since. No bad weather no power surges. They sent new gateway nothing changed. I moved it to every spot the app shows is a good place nothing. Now they are sending new sims card but I asked IT people they said rare that this is issue I work from home it's so slow and freezes constantly. Can't get tv I stream and my ring cameras don't work. Any ideas I don't want to change but will 

 

  • I've had good service on my TMobile Samsung for years, but after trying Home Internet, I am very disappointed.  My signal strength is >100 megabits on Speed Test, but not during bad weather.  I live in Southeast Florida, and bad weather during the summers and falls is the norm.  In low overcast and rain (not even lightning), DL speed drops to below 1 megabit, and the VOIP phones become distorted.   I tried to contact tech support to see if they have a path forward, but after an hour on hold, I am giving up.   Time to throw in the towel.  Like someone said in a blog, they're not ready for prime time.