Why does TM Home Internet not qualify for free Paramount + account?

Good, I was able to sign up using my Home Internet phone # as I do not have T-Mobile phone plan.

To anyone who sees this, today I found out what the problem is. If you do not have a T-Mobile phone number you have to register the Paramount Plus using the phone number of your modem. If you don't know what that is you can call and find out. I was just able to activate today.

Same here. When I signed up they told me it would come with Paramount Plus, and now they're saying it doesn't. That's not a good look. What a way to retain customers, T-Mobile! Lie!

I called tmobile for 5g internet and I was promised free paramount+ for a year when I signed up.  I do not have a t-mobile wireless phone.   I tried to sign up for it and was denied because I did not have a qualifying wireless plan.

I called customer service and said I do not qualify.   I explained to them I was promised it when I called in.  I said T-mobile is promising things they cannot deliver.   I asked they open a problem report for the script when order 5g internet.   She said she does not have a script.  I said the call center to request 5G has a script because they did not pull paramount+ out of thin air.   So I got no where.   Might as well be offering a free boat when signing up for 5g.

Same boat

I was just denied as well.  Have Home internet only and I went from link on bill that says "you qualify for"   :(

Schneider ATL wrote:

Called customer service and now they say that you must have home internet as well as phone plan.

According to the following webpage, unless you are a business or other entity, you should qualify.

https://www.t-mobile.com/offers/paramount-plus-deal

Other help:

https://www.t-mobile.com/support/plans-features/paramount-plus