Forum Discussion
Windows laptop can't find T-Mobile Home Internet network... but all other devices can
Just set up my gateway… working fine for the most part, but it doesn't appear in the list of available networks on my Windows 10 laptop. Phone, tablet, another laptop elsewhere in the house… the netw...
PROBLEM SOLVED. I was having the same issue with an older Asus laptop. When I had the 4G LTE router/modem from T-Mobile the network would show up on my laptop but once I got the 5G one the network wouldn't show up on my laptop but it would show up on all other devices. The work around I found was purchasing the TP-Link RE300 range extender. You connect the range extender to the 5G router/modem then connect the problem device to the range extender. In my case it was my laptop which is now connected to the range extender and working fine. This range extender is 2.4ghz and 5g compatible. Not sure if other range extenders would work as this is the only one I own and have tried. Also, I just ran a speed test and there's no noticeable difference in speed due to being connected to the range extender instead of the T-Mobile router/modem directly.
The range extender I bought was only like $30 or $40 dollars and was very easy to set up.
