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Windows laptop can't find T-Mobile Home Internet network... but all other devices can
Just set up my gateway… working fine for the most part, but it doesn't appear in the list of available networks on my Windows 10 laptop. Phone, tablet, another laptop elsewhere in the house… the netw...
i was unable to connect an older microsoft surface pro to the t-mobile wifi, but all my other devices could connect. the network name was visible, but when i tried to connect i got an error stating that i could not connect to that network. i have a t-mobile black tower model FAST 5688W. first thing i did was insure that my wireless network adapter was up to date. i then disable and then enable the network adapter. i then tried connecting again and got the same error. i then logged into the t-mobile internet app and created a second wifi network. i set new network's frequency band to “2.4 GHz” and the WPA Version to “WPA2”. i used this new network name to connect to my surface pro and the connection was successful. i left all my other devices connected to the original network.
