Forum Discussion
moving to different state
Moving from Jacksonville, Fl to Foley, Al later this month. What do I need to do to keep my service.
Cellphone or internet? You can update your address for your billing in your my.T-Mobile.com account but it is also good to make sure it is updated on the backend as well by giving Customer Care a call at 611 or by reaching out to T-Mobile via DM on Facebook or Twitter. If you have internet, the gateways are location locked so you will want to reach out to T-Mobile Internet Support.
https://www.t-mobile.com/contact-us?INTNAV=fNav%3AContactUs%3AContactInformation
Cellphone or internet? You can update your address for your billing in your my.T-Mobile.com account but it is also good to make sure it is updated on the backend as well by giving Customer Care a call at 611 or by reaching out to T-Mobile via DM on Facebook or Twitter. If you have internet, the gateways are location locked so you will want to reach out to T-Mobile Internet Support.
https://www.t-mobile.com/contact-us?INTNAV=fNav%3AContactUs%3AContactInformation
You're going to want to update the e911 address in your MyTmobile account.
