Slow 5G/4G on Franklin Wireless Jextream RG2100
I have had the 100GB plan for about a month. My service has been spotty and inconsistent. I have talked to technical support a few times, they check my area and say 5G is impacted so I try to use 4G. I have only experienced 4G speeds once. Earlier I have had Tmobile replace the sim card. I am getting <10Mbps down and typically 1-0.01Mbps up with high pings. I have tried using cloudflares DNS server 1.1.1.1, I have tried NextDNS, I have tried a VPN, I have tried the different APNS. Anything I am missing?Help figuring Moto G6 compatibily w/3G, 4G, 5G
I just spent the last month trying to understand why my phone shut down and now believe that my previous company (I am joining TMobile as of yesterday)did not inform we as to "why" my phone was deemed incompatible with the new SIM they sent out. Can someone help me with making sure my phone is only 3G, not 4G for sure? It is only about 2-3 years old, but still running V. 9 Android, but it won't update to any later version. It's a Moto G6 said to have come out in 2018. I am thinking it is the phone itself, and TMobile just told me yesterday my phone will work with the plan I ordered. I am concerned that I am getting (in the mail) a SIM for just 3G, or, TMobile Sales person is sending me a 4 or 5G that won't work on my phone either. Can someone help me? Thanks for any help/suggestions, Denise PS I have no problem going ahead an buying a new phone as I am finding my Moto G6 is outdated and the way technology is moving so fast, it's either sink or swim ;)
