Arcadyan KVD21 Gateway slow download speed
I recently got an Arcadyan KVD21 Gateway on a new T-Mobile home internet line and my download speed constantly below 100 Mbps, whereas on my Nokia Gateway on another T-Mobile home internet line, it's usually over 360 Mbps. Both lines are in same location. I am getting N41 band on both Gateway. Any tips to troubleshoot the issue? Is the Nokia Gateway better over Arcadyn ? Gracias
Is anyone in Ohio, Columbus area having internet issues even phone signal issues
MyArcadyan KVD21 Gateway keeps dropping internet giving spotty service. It shows full bars, 5G even on the app shows it has internet. But my devices constantly show "no internet". I've been on the phone with support all day yesterday, Saturday. My phone is also T-Mobile, had slow to no service all day. It's a little better now. So after resetting our network they told us there are no outages in my area. Everything on their end looked good. They finally transfer me to Colorado Springs I talked to a supervisor and everything. They send us to a store to get a new sim card. Same issue when we got home. They had us warranty a newArcadyan KVD21 Gateway. Its worked longer than the other one so far. At first it disconnected after 10 mins. Then a hour. When I woke up today is disconnects every 2 hours from the internet. They're supposed to do another wellness call today so we'll see what happens. But is anyone else having a similar issue?
Arcadyan KVD21 ethernet
I have the Arcadyan gateway whic h seems to work ok for the most part. My issue is the ethernet speed compared to the wireless speed. With wireless I usually get over 100MBS. With ethernet usually the best I can do is rougly 20MBS. No way should wired be slower than wireless. I know it is not my computer as I have not yet cancelled my Xfinity service and I get around 920MBS with Xfinity. Is it the hardware in the Arcadyan or the firmware that T-Mobile is using? And what would be the advantage of slowing down the ethernet ports? I, like a lot of people, only want to plug my existing router into the gateway so I don't have to reconfigure my home network. T-Mobile support says the only option at this time is a replacement with another Arcadyan. I would like to try the Sagemcom but right now that doesn't seem to be an option. Thanks for any anelp.