S22 CAT Flip Pop Up Ads during calls
My father has the CAT S22 Flip phone. Purchased to reduce unnecessary information for an 83 year old. He went from an iPhone to this Flip phone so that he can text and call only. However the Pop Up advertisements sometimes makes it very difficult to have conversations as the adverts music or audio bleeds into his conversations while in a call. It also causes him confusion when he opens his phone and has to wait for the Ad to finish before he can see the screen to select the icon for contacts to make his call or select the text icon so that he can text someone. We have submitted a request to opt out of T-Mobile marketing 4 days ago and we are still waiting for the ads to cease. Does anyone have any suggestions?