Costco offer for BOGO not honored
I added 2 lines in first week if March as offer of BOGO from Costco Store Kiosk. One of the line was new and other was port in from another carrier. Now after 2 billing cycle the T mobile customer care is testing my limits and says the BOGO is no longer valid. I had made a conference call between T Mobile sales person who sold the lines and customer care as well but the customer care lady was not at all cooperative and was unprofessional. Than the other guy from Customer care joined and said the issue will be fixed. Its almost 20 days now and when I call the customer care , I am back to square one again I have to explain the whole offer and situation. I am clueless how to deal with the situation. I ordered a new phone with new line , If I cancel the line will I be able to return the phone which was bought 2 months back ? Can I escalate to Costco regarding T Mobile poor services ?
forcibly installing apps I didnt request and prevented from removing
Why are you doing this your installed 10 apps without any of my permission I wasn't even downloading anything I was watch a YouTube on my phone and you said installing games it counted 10 of them with weird cringy names with small packets each about 190 megabytes and I could stop the downloading and only could find two in my active apps not even I. My apps folderthe other 8 are hidden and I do t know where they went I only uninstalled two
