Now being charged higher installments? why?
I tried many times to order the Samsung S23 Ultra monthsago and it never went through (Samsung and Tmobile had web isssues - well documented here). I finally did order it and got the 56$ trade-in and the $1k credit for Magenta Max. However my account had a few trade-in requests pending - maybe from the orders that never went through as it took me (and others) weeks of trying).Idid mail my old S20Ultra and they they saidthey got it and applied the credit. However instead of seeing my typical $8 monthly payment for the S23 there is now a 50$ charge. What the heck! A few week ago a Chat rep said they would have to charge me the higher installments since my trade-in was not acceptable (the phone was perfect and they even sent me email about that). But that credit was only $56. They $1k credit was for being Magenta Max that lowered my installments to $8/24 months. What is going on with Tmobile? CHat indicates an issue with my trade in. what!/ the trade in was perfect …Tmobile cannot reverse everything without proof! This is outrageous…they can just lie about the trade in…. but it was only worth 56$ ……but they seemed to reverse the $1k credit for Magenta max also. This sounds so much like a bait and switch.. Maybe the local State Consumer Protection agency will hear about this.