Más recientesMás vistosMás me gustaBilling address not updated after change successfully submitted Trying to get the billing address updated for a prepaid account. It says the change was successful, but it never actually changes. Customer Service couldn't make the change either. They said they would enter a ticket for it. For people who have an old billing address in their account and can't change it, thisis making online payments, credit approvals, plan changes and ports fail. Even though this is frustrating, Support reps have been professional and nice and do try to help. SolvedWhy can't I change mailing address in profile? Why can't I change my billing address? I've tried changing it in Firefox and from the T-Mobile app on my phone. Fails every time. Ridiculous that it doesn't work.
