Amazon Firestick is Choppy. Not streaming smoothly
Perhaps I originally posted this in the wrong group. so, I'm posting once more in here in the Streaming discussion. All my devices work well with the T-Mobile home Internet. However, my Amazon Firestick, running Amazon Prime Video, is choppy. Audio and video do not sync up. Streaming starts and stops. Other services appear to work well through the Firestick (Netflix, YouTube, etc.). Although, there is sometimes a delay in moving through menus Streaming Amazon Prime Video on my laptop is not a problem at all. Streaming on tablets is not a problem at all. Amazon Prime Video only seems to have a problem when streaming through my Amazon Firestick.
Firestick will not connect to T-Mobile Home Internet
I have spent hours upon hours trying to find a solution to this issue. I am trying to assist my mother (remotely) in getting her Firestick Lite to work with her newly acquired TMobile Home internet (Gateway FAST 5688W). I see so much on the internet but have not found anything that seemed to have fixed the issue as of yet. The problem is the Firestick will drop out with a check internet connection message on the screen at random times. However, while I am watching the PC speeds are still amazingly fast (for her area 70mbps) at the time of a dropout from the FireStick. The gateway is about 5 feet away from the FireStick. I have created a second network for only 2.4ghz and lowered it down to WPA2 from WPA3 (all things that have addressed others issues that I read online). She was using her HOTSPOT on her Tmobile phone for the Firestick (Speeds around 3.5mbps) and never had these issues prior. I have read similar posts where the firestick would work off of a hotspot but would have similar issues with TMobile home internet, of course there were no follow-up solution's to those posts. If anyone has any other thoughts or suggestions it would be deeply appreciated. This is really becoming crazy!