2 hours to cancel plan that isnt working
I had print then T-Mobile took over my phone has always needed people to call twice the first call went straight to voicemail. Now people are calling three times and it's not coming through. I can call but no one can call me. I'm paying $60 for terrible service. It takes two hour to get a hold of costumer service and you can't even cancel online. For the cherry on top when my line was transferred from sprint to T-Mobile they decided I was no longer paying off my phone but leasing it for 12 a month. So little did i know I'm not even able to take my phone with me when I leave. Absolutely the worst deal I've ever gotten. I was either lied to by sprint telling me I was paying off my phone or when the switch happens T-Mobile decided my phone was theirs.
Swipe to accept the call, call timer remains on 00:00, call is dead already.
I have been ATT customer at the same address for 15+ years. Last month changed to T-Mobile with brand new iphone 15 pro and having many technical issues. once a day its either a call drop, not able to hear other party or call not going through at all. Recently, a new technical issue popped up. When receiving call, I swipe to accept. I can not hear other side, so when I check screen, the call timer remains on 00:00!! The person left a VM and that arrived NEXT Day full 24hr later. It was a highly important call and I am SO FRUSTRADED. No one died, otherwise instead of this forum, I would be on legal law firm forum, andthinking aboutservicemillineries use!?
mobile network unavailable
I've got a Moto G Stylus 5g 2021, AT&T branded but network unlocked. I cannot place or receive phone calls at all. A couple days ago I managed to seemingly fix it by going into advanced Mobile Network settings and switching to the AT&T network, which said unavailable, and back to the T-Mobile network, but that was in town and when I got home it didn't work anymore. I've tried that again, except switching to the Verizon network since there isn't any AT&T at my house, but when I switch back to T-Mobile I get a notification that the mobile network is unavailable. My phone is showing full bars of 5g on the T-Mobile network but I still cannot place or receive phone calls. I've tried updating my APNs with the info provided on T-Mobile's own website and it did nothing. Someone on another forum suggested turning on VoLTE but I don't have that option in my settings and the number provided on another forum to access hidden menus didn't work either. I am at my wit's end here, and I need to be able to make calls.