Overcharging. not getting what I promised during adding a line
Hi, Awful experiencewith T-Mobile. Back in November, Iadded a line with iPhone 15 pro maxthat time the tmobile chat representative gave me a breakdownthat my bill would be $175 including fourlines and total 4 phone payment. But in December my bill came out much higher than 175$. In February 2 ofmy phone paid off and march 3rd phone was paid of but my bill instead of decrease it keep increasing. It's been 7 month i talk to serval times and show the tmobile chat they didn't listen and billing extra. I filed a complaint but no response from them. I followed up multiple but no feedback.
How can we register a complaint via email?
Does anyone know the email address to register a complaint? I know it may make no difference, but it would be cathartic.Frustrated about having to shift to autobilll from a bank account -- it's the first time since joining T-Mobile in 2003 that I felt like T-Mobile was turning intoVerizon. Was not part of the contract I just signed to add two lines.