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Hoqal
Network Novice
Joined 7 months ago
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Overcharging. not getting what I promised during adding a line
Hi, Awful experiencewith T-Mobile. Back in November, Iadded a line with iPhone 15 pro maxthat time the tmobile chat representative gave me a breakdownthat my bill would be $175 including fourlines and total 4 phone payment. But in December my bill came out much higher than 175$. In February 2 ofmy phone paid off and march 3rd phone was paid of but my bill instead of decrease it keep increasing. It's been 7 month i talk to serval times and show the tmobile chat they didn't listen and billing extra. I filed a complaint but no response from them. I followed up multiple but no feedback.
