servicio_al_cliente
3 TopicsPlan removed and line cancelled
Hi, My line was removed from a group plan, I already paid but my number stopped working.I cannot receive or make calls, send messages or even book a ride to go to the nearest store. I was told my number was terminated for no reason due to my line being removed from the group plan. I need help.100Visto0likes1ComentarioOutsourcing customer service
I've been with t-mobile and I've tolerated everything until now. I have one simple question to ask so decided to used the chat option...20 mins later no one replied...so then I called but then could barely understand what the representative was saying because of their accent and then she had no idea what I was talking about...I ended up hanging up, called back same scenario again. Why even bother having a service if we can't understand each other? I'm better off speaking to the automated systemSolved1.1KViews1like5Comentarios