Question about “DIGITS” & “Scam Shield” iPhone apps functionality
iOS shows the setting for "Background App Refresh" for this app, why should I leave this on for each of these apps and what specifically does each app use this functionality for? I'm guessing they use this for maintaining the active login sessions? (since notifications would likely be pushed via APN)
DIGITS numbers inaccessible after account change
We were on a legacy plan from 2017, "ONE ALL IN," that was supposed to stay at the same price, but as we all know now, the corporate overlords wanted more money. Because of this, we elected to change to the 55+ plan to keep our costs the same. This necessitated paying off the plan, doing "Change of Responsibility" to make my husband the primary account holder since he is the 55+ individual. They ported over all the numbers, including the two DIGITS numbers that were associated with the previous account and told us everything would be fine. After opening the DIGITS app after this change, everything was gone and the only option was clicking "Add DIGITS line" which just generated a new number to the account, which still was inaccessible, despite the fact that as no longer the primary account holder, I shouldn't have been able to add a new charge to the account. Regular support spent 45 minutes trying to get the numbers (which are ON the new account, being billed as $10 each) to be accessible to EITHER DIGITS app on each of our phones. She seemed to have very little knowledge about any of it but I was polite and let it play out until finally after 45 minutes she said it would require a TECH consult, which I thought meant bringing someone else in to the call, but no she just transferred me to India and he knew as little as she did and I had to start over explaining myself. After another 45 minutes he just said he couldn't resolve it and he threw a $20 credit our way and said he'd call me back himself in 48 hours. Is there anyone that can speak to getting previously used DIGITS lines to be successfully activated on a new account??
Dual SIM - eSIM & DIGITS
I have an iPhone 13 and currently enrolled in the Go5G Plus plan with T-Mobile. I plan to upgrade to the iPhone 15 in the next week. I am paying for an additionalDIGITS number/line ending in "2672" which costs$10/month. This addition I was toldallows me totext/voice call with a separate number on my iPhone now. I have heard from a friend I do not need this additional line as I can just convert the number to an eSIM line and have dual SIM on my phone. I am a bit confused after researching this a little and seeking clarification. I want to know if I can transfer the DIGITS number ending in 2672 (I am currently using the DIGITSnumber as my business #) to an eSIMline and eliminate the need to have DIGITS all together? Can I send and receive text messages/phone calls through the phone using both my personal number ending in 9777 (on the physical SIM) and transferring the DIGITS number "2672" toeSIM? If the above is possible andI can keep the number ending in "2672" and convert it to eSIM, does that mean that I need to pay T-Mobile for activation of another voice line to use it or would that be included in with my postpaid Go5G Plus voice line that I am already paying for? I need to be able to keep the "2672"number to send and receive calls/textsas that iswhat'ssaved in my clients/doctors address books and what I have marketed/advertised for my small business. Thank you in advance for any help & insight.Persistent crackling when using Digits
When I use the Digits client from my MacBook Pro there is a very persistent crackling sound heard by the people I call. This happens from both the app and the web client and regardless of what microphone input I use. I've never had this issue with Google Voice or other apps which carry audio. ¿Tienes alguna idea?
Keep having to start over with DIGITS web app
Every time I load the DIGITS web app I have to re-register the phone numbers. And even with the app continuously open I am being logged out after a while and have to re-login and re-register numbers. This is a hassle and it's annoying because every time I get a bunch of notifications on my phone. And what's worse is that there is no way to know I've been logged out. It looks like I'm still logged in but I stop receiving any messages or calls without warning. Is there no way to stay logged in? And not have to keep re-registering the phone numbers after I log in? I've allowed third party cookies and disabled privacy extensions but that doesn't help these issues.digits - lost ability to save as phonenumber
Digits app lost a feature -- Correctly named filename on phone-number Issue: Regression test fail! We have to keep renaming the files to the phone-number and date-timestamp. Please fix the filename for "download voicemail" previous: file name would be 2025551212_<<TIMESTAMP_DATE».mp3 current:Wed May 04 2022 21_45_16 GMT-0400 (Eastern Daylight Time).mp3Digits Web - not saving correct filename - Current Timetamp vs. voicemail timestamp
Issue --Digits Web- not saving correct filename - Current Timetamp vs. voicemail timestamp. This causes confusion for sorting of file-names and voicemail dates. Order is not maintined, causing extra manual work Tmobile Feature Request -- Update Digits WEB to save filename with original voicemail timestamp. Detailed Example - VM_1OOOXXXZZTT_IIII-WW-EET104755-0500 - IIII-WW-EE «This should be original voice-mail timestamp, not current-time See screenshot
