When merging calls on a forwarded line, original line drops
When I work from home, I forward my office desktop phone to my cell phone (iPhone 11). I can answer incoming calls from the forwarded office phone to my cell phone perfectly fine. However, when I use my iPhone to add a third caller onto the line, the original incoming call (from the forwarded office phone) drops, and I'm left on the line with myself and the 3rd, merged caller. However, the call doesn't display on my iPhone as dropped, but the original caller drops on their end and I can no longer hear them (but the display says I'm on a 3-way call). This doesn't happen every time I try to merge calls, but probably 90% of the time. I have one other coworker who has the issue, and they are also the only other ones on T-Mobile. It's incredibly frustrating, and support has been unhelpful. I even upgraded my iPhone, and the issue carried across. It's also happened across two different residences, so I don't think the phone or service location is the issue. ¿Tienes alguna idea?
Can't Forward Text Messages - Used To Work
My girlfriend and I share a Magenta 55 + Max account on T-Mobile. I am the primary account holder. Each month when I get the notification text from T-MOBILE that the money is going to be withdrawn from my bank account I forward the text message that I receive from T-Mobile to her. She then sends half the funds from her bank account to mine. Today we found out that we can't forward text messages to each other anymore, when I tried to forward her the message I received from T-Mobile. The message acts like it is going through from our Samsung Android phones, but the other party never receives it We can however send a fresh text message to each other or reply to a text from each other. I tried to forward the sane message to my Verizon line from my T-Mobile line and once again, it acts like it is going through, but it is never received on the other end. Obviously the numbers are not accidentally blocked because a fresh text or reply to a text works. Forwarding just stopped working. Rebooted phones and still no success. Could something have happened to our account?
