ayuda
5 TopicsHow to file a complain if hand research team takes over a month to complete invistagation on two lost phones?
It’s been over a month since we have filed a claim that the two phones that we ordered were not delivered and the hand research team still have our claim in queue!! We have spoken to supervisors many times, they all say that should only take a weekand they promise that they will get this resolved forus butthe claim doesn’t go anywhere. we have lost trust in tech support and would like to know how to file a complain.319Visto0likes2ComentariosPs4 can't connect to Gateway
So i actually have 2 questions, Question 1: so i'm trying to connect my PS4 to my Internet but everytime i do it times out like it cannot connect or find the connection. Is there a way to fix this? And question 2 i've noticed when i'm on youtube i cannot see comments and it's because it's on Restricted mode comes to find out i can't turn it off because of my Network that i'm on.. how can i fix that?163Visto0likes0ComentariosI am starting to think you can't teach old dogs new tricks...First order/account vanished
To keep this short, I am .. no wait- I was born sometime prior to 1960, technology and I haven't been the two peas in a pod that I would have liked to be- My daughter on the other hand, has been glued to a computer screen for as long as it used to take dial up to connect each session. She preloaded my hand me down (from her of course) ipad and laptop with all this information that basically, each form I fill out, I just click and select the saved answer. I wanted to do something nice for her as she has been struggling with her cell phone company insurance company, so I gave her my phone, I was going to try out a brand new iphone. I filled out my application, was approved for a generous 0.00 down, only had to pay 137 and sign a lease and even spoiled myself with next day delivery. The money was taken out of my account and is no longer pending, it went through. The email I know I typed in , is not validated in their system. I received the page that said congratulations on the order, w/e received the order, something like that- but never thought to save or print that page. Tmobile will not help me look anything up! I know its unhelpful that I have no order number, nor email I signed up with- But i have my bank receipt showing funds were paid-can that not count for something? No order arrived and its been four days. Has this happened to anyone else? Am I simply screwed?41Visto0likes1ComentarioStill waiting for my trade in credits for my 4 x iPhone 12
In May 2023 I traded in 4 iPhone 12 Pros with promised credits of $300 each for a total of $1,200. I never received a single credit. I called four times - the first time, someone said that they will take care of it and I should see the monthly credits going forward - this never happened. Second time I called and the rep in Philippines said that she couldn't due anything because she couldn't access the Sprint promotions and she needed to get back to me - promised to get back to me in 48 hours but never did. I spoke to another rep in the Philippines today and he flat out lied to me that there was no such promotion and its not possible to get these credits. I am incredibly frustrated with this treatment. Either I need my old phones back or they need to issue due credits immediately. The reps in Philippines can put you on hold for ever with no resolution! They will exhaust you.Solved200Visto0likes6Comentarios