What qualifies as a BTS device?
I purchased aMiFi® X PRO hotspot in December 2022. At that time, the T-Mobile customer service rep told me I qualified for the promotion "UMTS Network Retirement - $200 off any BTS device" and that I'd get a $200 credit to my account. I'venever received the credit, even after chatting with customer service at least 3 times since then. Today, a customer care representative told me that I didn't qualify for that promotion because the hotspot is not a "BTS device". Does anyone know whether a hotspot qualifies as a BTS device? I feel deceived!
A powerful new PRO mobile hotspot. Meet the Inseego MiFi X PRO 5G!
PRO speed. PRO security. PRO simplicity. Today, this new powerful mobile router hotspot is available at T-Mobile! This device is mobile, fast, and secure. Connecting many devices, up to 32, on T-Mobile's 5G network is excellent, but the color touchscreen on the device is so convenient for adjusting device settings on the go. More specs: 5G sub-6 (mid and low band), 4G LTE Wi-Fi 6: a/b/g/n/ac/ax (2.4GHz & 5GHz) 5050 mAh Li-Ion battery 18W Qualcomm Quick Charge 3.0 2.4" IPS color touchscreen display Web UI operating systems supported Windows 10 or higher Mac OS X 10.10 or higher Linux Ubuntu 14.04 or higher Chrome OS v79 or higher Qualifying plan required. 5G:Coverage is not available in some areas. Si bien el acceso a la red 5G no requerirá un plan o función determinados, estos podrían ser necesarios con algunos usos o servicios. Consulte los detalles de cobertura, los Términos y condiciones, y la información sobre Internet abierta para obtener detalles de la administración de la red (como optimización de videos) en es.T‑Mobile.com. Learn more about the device on our Support page:https://www.t-mobile.com/support/tutorials/device/inseego/mifi-reg-x-pro-5g
