How can I become eligible for applecare after having tmobile insurance? Please help
When i first purchased my phone, I stupidly agreed to getting the tmobile phone insurance. I am looking to switch to apple care but I keep running into an issue that my iPhone 13 is not eligible for applecare insurance. The cancellationwill not update in my iPhone's settings (Settings - General - About - Apple Care Services), which arestill showing Apple Care coverage (through T-Moble) and thus isprohibiting me from getting Apple Care from Apple instead of T-Mobileduring the initial 60 day period! Hopefully it will update at some point within the 60 day period so that I can undo my mistake of getting T-Mobile insurance initially instead of just getting Apple Care+ from Apple (which is cheaper). I have called T-Mobile about this about 5 times, was told to go to a T-Mobile store and they could fix it, and was told at the T-Mobile store that they could do nothing. Any tips?
Why no loaners?
Why is T-mobile not offering loaners to customers that have spent hundreds of dollars on insurance for phones while they are sent in for repair? I have to wait a week plusfor my phone to be repaired and during that time there is zero option for me to have a phone without spending more of my money. I went to a T-mobile store yesterday and they suggested I take my phone to Best Buy and pay for the repair on my own. How messed up is that customer service? Please tell me why I should continue giving you 300 a month? I called the 800 number and was told there is nothing they will do for me. Basically T-mobile knows this is happening but isn't doing anything for the customer stuck in between this massive merger.
