Disputa
TMobile has intentionally and knowingly refused to cancel my account despite dozens of hours on phone calls, 3 visits to stores, unknown chat requests, social media posts, etc. Despite all the mentioned avenues, TMobile claims I never cancelled my account, though they have the phone records proving I did (not to mention the returned equipment - meaning I cannot use the 5G internet). Now I cannot even receive a simple detail like a legal mailing address or email to file a dispute. I'm sharing what I have finally discovered through hours of work: Legal Department 12920 S. East 38th St. Bellevue WA 98006-1350Hospital Can't Call!!!
Is anyone else experiencing this!? We just switched to T mobile. I have been frantic waiting to hear back from my medical provider only find out today from their office that they have been calling…lots. She guessed that we are on T Mobile and said that T Mobile has been blocking their calls and not allowing them to get ahold of patients! This is for a life-threatening issue for us and we have been waiting for the busy scheduler to get us in! If we miss our window for surgery and suffer ill-effects I think I need to look into suing! I don't want to even think about that, but we still have no way for them to get ahold of us. I opened up a new line with Verizon and gave them the number out of desperation! An additional insult to injury is that we were expecting to hear from a potential employer for a highly sought-after, time-sensitive position. We need this job, and assured that we would be contacted regardless. You guessed it, this is at a healthcare facility. So, aside from missing critical health-care calls we have potentially lost out on employment! Does anyone know what I can do? We have been on hold with chat and call for over an hour!