Can I transfer account contract from T-Mobile (NL) to T-Mobile (US)
My cousin who's T-Mobile (NL) customer moved to USA and wants to transfer his account contract to T-Mobile (US). We've called T-Mobile customer service, sales, and visited store but noone is able to help. Also, they're unable to pull NL account information or carry over contract or cover its cancelation in NL and re-register in US. T-Mobile (NL) is also horrible, they don't speak English in the chat and their phone number to call is in local NL jurisdiction, inaccessible from US. Can someone please recommend how to deal with this situation? My cousin would like to remain T-Mobile customer, but it seems representatives are unable to help.